Trained virtual assistants, ready in your time zone.
First Point Staffing recruits, trains, and places dedicated virtual assistants with growing US businesses. We recruit for your role, train before we place, and stay involved once your assistant starts.
- Recruited for your roleNot pulled from a shelf01
- ScreenedEnglish, reliability, working setup02
- Interviewed and chosen by youYou approve your assistant03
- Training day 0 of 1004
- Placed with youYour hours, your tools05
Anyone can send you a resume. We do the hard part first.
Most staffing works like a directory: you get a list of names and you are on your own. We recruit for your role, screen against your requirements, train the person you choose, and stay involved once they start. No HR function needed on your side.
Rigorous screening
English, reliability, working setup, and real commitment. Skills can be trained. Character cannot.
Trained for your workflow
Because training happens after you choose, your assistant prepares on the tools you already use.
We stay involved
Account management and technical support for as long as you work with us.
Awake when you are.
Your assistant keeps your business hours, in your time zone, so you get real overlap with your team. Pick your zone and watch the shift line up.
Full-time assistants work 40 hours a week. Part-time hours are set to what your business needs, and you confirm the schedule during onboarding.
What every assistant learns before day one.
Training happens after you choose your assistant, so the program also prepares them for your workflow and tools. Swipe through the modules.
Seven steps. One story.
From your first call to ongoing support, you always know where things stand.
- STEP 01
Consultation
We learn about your business, the tasks you need covered, your hours, and your tools. Nothing is committed at this stage.
- STEP 02
Agreement
You sign your service agreement. Recruiting starts once it is signed.
- STEP 03
Recruiting and screening
We go to market for your role and screen candidates against your requirements. We do not place from a shelf of pre-hired assistants.
- STEP 04
Candidate interviews
You meet a shortlist of qualified candidates and choose your assistant. The shortlist you see is already worth your time.
- STEP 05
Training
Your assistant completes our two-week program, prepared for your workflow and tools. Need cover sooner? Ask about one-week accelerated training.
- STEP 06
Placement
Your assistant starts with you and settles into your business. Your account manager stays in touch through the first weeks.
- STEP 07
Ongoing support
We stay involved with account management and technical support for as long as you work with us.
They are your assistant. The rest is on us.
You direct their work day to day. We handle the contracting, payments, and performance management in the background.
We handle
So you are not taking on an employee.
- Recruiting and screening candidates for your role
- A structured training program before your assistant starts
- Contracting, confidentiality agreements, and paying your assistant
- Performance management and regular check-ins
- Replacements within 90 days
You handle
The parts only you can do.
- Telling us what you want delegated
- Interviewing the shortlist and choosing your assistant
- Access to the tools your assistant will use
- Directing the work day to day
- Feedback, early, when something is not right
If it is not working, we fix it.
Tell us early. We will work to fix the issue first. If it still is not right, or your assistant leaves the role, we recruit, train, and place a new assistant.
- Within 90 daysof your assistant’s first working day
- No limiteach replacement gets its own 90-day window
Whatever support your business needs.
We recruit for the specific role you are filling rather than fitting you to a fixed menu. Most clients start with one assistant and add more once the first placement is working.
Executive assistants
Calendar and inbox management, travel, meeting prep, and keeping your priorities on track.
General virtual assistants
Documents, scheduling, and the daily admin that fills your week.
Customer support
Email, chat, and phone support, ticket handling, and follow-up.
CRM and data entry
Records kept clean, current, and usable.
Research and lead generation
Prospect lists, market research, and outreach support.
Bookkeeping, accounting and finance
Invoicing, accounts payable and receivable, reconciliation, expense tracking, and reporting.
Marketing and social media
Content scheduling, posting, and campaign support.
Medical and healthcare support
Patient scheduling, records administration, and insurance and billing coordination.
Industry-specific support
Specialist assistants for the way your industry works.
Role not on the list?
Tell us during the consultation. We recruit to the requirement.
Our assistants provide administrative support. They do not give legal, medical, tax, or accounting advice, and you review any work that affects your legal, financial, medical, or regulatory obligations.
Straight answers.
Let us find your next assistant.
Request a consultation. We will talk through the tasks eating your week, the hours you need covered, and the tools your team already works in. Nothing is committed at that stage.
Pick a time for your consultation
Choose a day and time. We will confirm by email.
DAY
TIME (EASTERN)
Request this timeRequest this timeTakes you to the request form with your chosen time.