Awake when you are
Your assistant works US business hours and coordinates across US time zones. These clocks are live — the mint band is the window your assistant covers.
Why businesses choose First Point
Anyone can send you a resume. We do the hard part first: we screen hundreds of candidates, run them through a two-week paid training program, and only place the ones who pass. When your assistant starts, they already know how to run an inbox, manage a calendar across US time zones, and communicate like a professional you would be proud to put in front of your clients.
Rigorous screening
Hundreds of applicants evaluated for every one candidate accepted into training.
2-week paid training
Every assistant is trained on inbox management, calendars, and professional communication before placement.
Free replacement guarantee
If a placement isn’t working out, we replace them at no extra cost to you.
What your assistant can handle
Every assistant is trained to a professional standard across the core administrative tasks that take up your day.
How it works
Tell us what you need
We learn about your business, the tasks you want off your plate, and the hours you need covered.
We match and train
We select a trained assistant who fits your needs and prepare them for your workflow before day one.
Get to work
Your assistant starts, we stay involved with check-ins and support, and we guarantee a replacement if needed.
Want the detail? See the full step-by-step process.
What we can take off your plate
Every assistant is trained to a professional standard. Pick the support that matches your week, or see all services.
Administrative support →
Inbox, calendar, documents and the daily admin that fills your week.
Executive support →
Calendar control, meeting prep and follow-ups for founders and executives.
Customer support →
Tickets, email and chat answered consistently, so customers are not left waiting.
CRM & data entry →
Records kept accurate and current, with clean reporting you can trust.
Research & lead generation →
Prospect lists, verified contact details and research you can act on.